Was so excited over whether Mum reaction when the flower arrives thus call home 1st thing after i brush my teeth.
When Mum & Bro show me the watering can infront of the webcam... I notice a MAJOR change in spec..
Its not the greenish-white carnation (suppose to be purple) that Mum commented or not being squarish (commented by Bro) but the principle object that i wanted my Mum to have while watering her little garden outside our house.
Waulau eh... Where is the imprints??? Its the CAN that i am buying!!!
Request Bro to quickly snap both side of the watering can and sent it to me... I am going to lodge a COMPLAINT ah!

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*Dont laugh at my Ang Mo*
Evon, if you are seeing this... i going to complain again!
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To: info@fareastflora.com ; custsvc@fareastflora.com
Sent: 10 05, 2009 10:29 PM
Subject: RE: Order Confirmation - Compliant - W147153 - MDP 18 watering can without being hand-painted.
Dear Far East Flora, I am writing in to complian on your product MDP 18 without being hand-painted as per recommended by your website.
Please kindly look into arranging a replacement and you may take back the initial watering can which you had sent wrongly.
My mum is totally dissapointed over this watering can and the enthralled sprit was nonwhere to be found on her in this very day.
I recommended my friend to purchase the identical Scarlet Beauty and he got the imprints on the watering can. Looking forward to your actions.
Thank you. Ivy Soh
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From: custsvc@fareastflora.com
Date: Mon, 11 May 2009 09:03:16 +0800
Hi,
Our apology, as we checked on the operation watering can has been changed due to unavailability of the container. Would you allow us to send a flower arrangement with an apology message explaining what was happen with the item delivered.
Kindly advise.
Thanks so much. Have a blessed day!
Again, our sincere apology.

Make Someone Smile TodayFarEastFlora.com
Contact: 6251 2323 Fax: 6355 0620 email: custsvc@fareastflora.com
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To: custsvc@fareastflora.com
Sent: 11 05, 2009 7:06 PM
Hi Far East Flora,
I appreciated your reply and action towards this one off case issue. May i know the delivery time to have the watering can available in your warehouse?
My Mum like this design very much thus i would prefer to stick to Scarlet Beauty rather than a flower arrangement.
Let me know.
NOTE: I am currently station overseas, you may reach me via my email for all correspondences.
Thank you. Ivy
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From: custsvc@fareastflora.com
Date: Mon, 11 May 2009 19:04:23 +0800
Please allow us to check with the operation then will get back tomorrow morning as the person in charge left already in the office by today.
Once we got the information will get back to you as soon as possible.
Best Regards,

Make Someone Smile TodayFarEastFlora.com
Contact: 6251 2323 Fax: 6355 0620 email: custsvc@fareastflora.com
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To: custsvc@fareastflora.com
Sent: 11 05, 2009 8:05 PM
That why i love Far East Flora... Always there to resolved my problem. Cheers!
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From: custsvc@fareastflora.com
Date: Tue, 12 May 2009 09:26:55 +0800
Hi,
Good morning.
Our apology because we try to find a watering can unfortunately we don't have anymore stock left and according with the operation there will be no stocks coming as the supplier no longer to produce it. Is it alright that we will do another table arrangement?
Please advise.
Again, our sincere apologies.
Make Someone Smile TodayFarEastFlora.com
Contact: 6251 2323 Fax: 6355 0620 email: custsvc@fareastflora.com
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To: custsvc@fareastflora.com
Hi Far East Flora,
I would only accept MDP06 - Bedazzling Confection (As per your website). Dont sent greenish-white carnation as per your last order.
For good orders sake, kindly assist to arrange the above asap with a special note as follows;
NOTE: Apology message explaining having the 'wrong' item sent to her, additionally with your best wishes (Free speech) towards my mum health, happiness etc.. To be written in Chinese Chracters.
Special Thanks. Kind regards, Ivy
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Very bad of me to choose a table arrangement which cost 32.10 more (usual price: SGD 85.49) than what i paid at promotion price: SGD 53.39, which will now cost at SGD 64.09. But who ask them to not inform me and simply sent... .
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Karma to be continue...
Will they absorb SGD 21.40 just to make TWO person day??? Lets see!

Labels: Blog